In the property industry, customer experience is key. Suggested as ‘minimising friction, maximising efficiency and maintaining a human element’, your customers’ experience makes the difference between building a reliable customer base and losing your clients to competitors.
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23rd March marked 12 months since the UK was plunged into its first national lockdown. What concurred over the following year has had, and continues to have, a huge impact upon the property industry, with the market facing challenges that were previously unimaginable.
There’s no denying times are changing for estate agents. One of the biggest changes seen in the property market over the last decade is technology growth. With the likes of Rightmove and Zoopla, the role of the high street estate agency has changed and it’s not only how we...
The property market is highly competitive, and to get ahead of the competition, agents need to ensure they have use of the best tools available. The last 12 months have been tough for the industry due to COVID-19, social distancing, and multiple national lockdowns.
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If we’ve learnt anything from the COVID-19 pandemic and the subsequent effects of it on every aspect of our lives for the last 12 months, it’s that we should always expect and be prepared for the unexpected.
Now we’re in lockdown 3.0, many of us are back working from home. With a large proportion of workers having worked remotely since March 2020, office life seems worlds away. In this post, we seek to answer the question ‘is working from home going to become a permanent shift?’
As the rules surrounding national lockdown are tightened, as well as financial uncertainty, dark nights, and people spending more time indoors due to bad weather, January can be a tough month to be an estate agent. It’s time to start thinking of creative ways of generating leads..
While 2020 may be over, the implications of one of the most turbulent years in history are still being felt. But what will the repercussions of Brexit and the COVID-19 pandemic, as well as the vaccine rollouts be for the property industry? Here, we look at predictions for the housing market...
Estate agents operate in extremely competitive markets. As such, they often make lead generation their primary focus. After all, the bigger your database, the higher your conversion rate, right? Actually, this isn’t always the case. While the number of leads you have is important, it’s also...
The property industry has arguably been one of the hardest hit during the COVID-19 pandemic. With the current restrictions in place, such as social distancing and local lockdowns, many estate agencies are adapting to new tactics for creating and maintaining clients...
Are you an estate agent wanting to save your business time, money and increase your revenue? Have you considered a lead management system? No matter how big or small your estate agency, resources are always limited. In the current economic climate, estate agents are having to find new ways...
Whilst much of the country has once again come to a stand-still, the housing market remains open. Throughout the global pandemic, estate agents in the UK are still operating. Whilst it may not be ‘business as usual’, the market has adapted to the new normal. In this post, we look at how estate...
