With our automated property matching, we show customers your other properties which they may have missed on portals. They can view photos and provide their feedback to your team too.
You can sleep well knowing that no matter if you're closed or your team's busy — customers receive a branded email reply so you know you'll never miss an opportunity (or a secret shop).
There's nothing worse than back-and-forth calls and emails to slow down a potential viewing or valution. Area's self-service availability ensures your team knows more before first contact.
With detailed insights and reports you can see exactly how your customers experience your brand and your team metrics. Filter and cut your data by team, user, department to get the whole picture.
Your team can call and email from Area without any additional integrations and you can listen to calls, get detailed reports on contact times and ensure you performance targets are being met.
Our Lead Quality Score (LQS™️) automatically scores and prioritises your leads based on different data points before and during customer engagement to cut through the noise.
Through self-service tools, up to 50% of customer enquiries complete their search and profile data so your agents have all the data they need before first contact is made.
Our real-time lead dashboard becomes the beating-heart of your estate agency. With lead allocation, live customer activity and more you've never been more ready for the future.
Times are changing. And so are your customers. What they may have wanted ten or even five years ago may be completely different to what they want now. To thrive, your agents need to be able to adapt to this. In this post, we look at qualities modern consumers are looking for in estate agents.
In April 2020, statistics released by the UK's Office for National Statistics showed 49.2% of adults in employment were working from home, as a result of the social distancing measures introduced in response to the coronavirus pandemic...