Lead management automation for estate agents

Automate applicant and vendor enquiries with our software and integrations

Get StartedContact Us

Trusted by leading estate agents of all sizes

Since 2016, we've been working with award-winning estate agencies

Our Clients

Features & Benefits

Future-proof your estate agency with modern features

🏘️

Auto-Property Matching

Convert a single lead into multiple leads

With our automated property matching, we show customers your other properties which they may have missed on portals. They can view photos and provide their feedback to your team too.

📧

Branded Auto-Reply

Instant 24/7 auto-reply for all new enquiries

You can sleep well knowing that no matter if you're closed or your team's busy — customers receive a branded email reply so you know you'll never miss an opportunity (or a secret shop).

📅

Customer Availability

Know your customer's availability ahead of time

There's nothing worse than back-and-forth calls and emails to slow down a potential viewing or valution. Area's self-service availability ensures your team knows more before first contact.

📊

Insights & Reports

Know how your team and agents are performing

With detailed insights and reports you can see exactly how your customers experience your brand and your team metrics. Filter and cut your data by team, user, department to get the whole picture.

💬

Integrated Calls & Emails

Track, review and report on calls and emails

Your team can call and email from Area without any additional integrations and you can listen to calls, get detailed reports on contact times and ensure you performance targets are being met.

💯

Lead Prioritisation

Act on the best leads first with LQS™️ sorting

Our Lead Quality Score (LQS™️) automatically scores and prioritises your leads based on different data points before and during customer engagement to cut through the noise.

Lead Qualifying

Customer search & profile data ahead of time

Through self-service tools, up to 50% of customer enquiries complete their search and profile data so your agents have all the data they need before first contact is made.

💻

Real-Time Dashboard

Action leads in real-time from desktop or mobile

Our real-time lead dashboard becomes the beating-heart of your estate agency. With lead allocation, live customer activity and more you've never been more ready for the future.

Our Features

Insights

April 26, 2021

Predictions for the future of customer experience

In the property industry, customer experience is key. Suggested as ‘minimising friction, maximising efficiency and maintaining a human element’, your customers’ experience makes the difference between building a reliable customer base and losing your clients to competitors.

Read More
April 6, 2021

Is flexibility the future of estate agencies?

23rd March marked 12 months since the UK was plunged into its first national lockdown.  What concurred over the following year has had, and continues to have, a huge impact upon the property industry, with the market facing challenges that were previously unimaginable.

Read More

Ready to get started or want to book a demo?

Get StartedContact Us